Report a Support Case

As soon as you report a support case, we will open a new ticket for you on our ticket system. Please supply all the information relevant to the support case in the following form.

You can find the serial number directly on the respective sensor. Depending on the product, it starts in one of the following formats.

Please enter only the serial number itself in the form, without the product type. This means: Only the number sequence (e.g., 001 + 4 digits or 030 + 4 digits), not CALIPRI C40 or similar.

CALIPRI C40: 001… + 4 digits
CALIPRI C41: 030… + 4 digits
CALIPRI C42: 046… + 4 digits
CALIPRI Prime: 055… + 4 digits
CALIPRI C10: 002… + 4 digits
CALIPRI C11: 027… + 4 digits
CALIPRI C11 NG: 051… + 4 digits
CALIPRI C12 SH: 050… + 4 digits
CALIPRI CB20: 049… + 4 digits
VEPOSE: 011… + 4 digits
CaliBreeze: 097… + 4 digits
CALIPRI C14: 067… + 4 digits
CALIPRI C15: 071… + 4 digits
CALIPRI RC220: 040… + 4 digits
CALIPRI RC350: 080… + 4 digits

Please always provide the serial number of the sensor, even if you have an issue with an auxiliary gauge or a tablet PC. This is the only way we can ensure proper assignment.

By clicking "Send" I confirm that the data given above will be stored and processed for processing the inquiry and for making contact to answer it pursuant to the privacy policy. Consent can be revoked at any time.